If Google Photos is broken for you on iOS, you’re not alone
Google Photos appears to be broken for many users following Apple’s latest iOS 16.3.1 update. Several Verge staff members, as well as people on Twitter, report that the app crashes on launch, making it impossible to access or manage your Google photo library.
While the problem isn’t universal — a few people, myself included, say they’re able to open Google Photos just fine — the crashing does still appear to be relatively widespread. Other Google apps, such as Gmail, Google Drive, and Google Maps, all seem to be working fine.
It’s currently unclear what could be causing the problem and why it only affects certain people. The iOS update (which may or may not have triggered the issue) is supposedly relatively minor; Apple’s release notes say it’s mainly meant to fix bugs and a few security issues.
Google didn’t immediately respond to The Verge’s request for comment on whether it was aware of the crashes and if there’s a fix in the works. The Google Photos Twitter account, however, has responded to two people who mentioned the issue on Monday, one of whom said they were using an older version of iOS.